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Privacy Policy

At Hybrid RFID Solutions, we are committed to protecting your privacy and ensuring your personal information is collected and used properly, lawfully, and transparently.

1. Who We Are

Hybrid RFID Solutions provides RFID-based asset tracking and infant protection systems across South Africa.

2. What Information We Collect

We collect and process your personal information when you:

  • Visit our website

  • Submit a contact or demo request form

  • Communicate with us via email

  • Become a client or service user

This may include:

  • Your name and surname

  • Contact details (email address)

  • Company name and job role (if applicable)

  • Details related to your tracking requirements

  • IP address and browsing data (collected via analytics tools)

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries or demo requests

  • Deliver and support our services

  • Improve our website and customer experience

  • Send important service or system updates

  • Comply with legal or regulatory requirements

We do not sell, rent, or share your data with third parties, except where required to deliver our services or by law.

4. How We Store and Protect Your Data

Your information is stored securely on systems with access controls and encryption in place.

We implement industry-standard security measures to protect against unauthorised access, loss, or misuse.

5. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to the processing of your data

  • Withdraw consent for marketing communication

To exercise your rights, please contact us at info@hybridrfid.co.za

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve your experience on our site and collect analytics data (e.g. via Google Analytics).

You can manage your cookie preferences through your browser settings.

7. Third-Party Services

Our website may contain links to external sites or use third-party services (like analytics or hosting providers). These services operate under their own privacy policies, which we do not control.

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Email: info@hybridrfid.co.za

9. Changes to This Policy

We may update this policy from time to time to reflect changes in technology, legislation, or our services. Please check this page for the latest version.